Shipping policy
Thank you for choosing Imayhoo for your nail care needs. We are committed to providing you with excellent service and timely delivery of your orders. Please read our shipping policy carefully to understand how we handle shipping and delivery.
1. Processing Time
All orders are processed within 7 business days while handmade items processing times are subject to order quantity. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
Standard Shipping: 10-14 business days.
Expedited Shipping: Delivery generally within 7-10 business days.
Please note that delivery times are estimates and not guaranteed. Actual delivery time may vary depending on your location and shipping carrier delays.
3. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.
4. International Shipping
At this time, we only offer shipping to most major countries. Please contact us at info@imayhoo.net to discuss your options.
5. Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery when placing your order.
6. Shipping Delays
While we make every effort to ensure timely delivery of your orders, unforeseen circumstances such as weather delays, natural disasters, or carrier delays may impact delivery times. We appreciate your patience and understanding in such situations.
7. Order Changes and Cancellations
Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase.
8. Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact us immediately at info@imayhoo.net. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info@imayhoo.net. Our customer service team is here to assist you.